Activate Us

Our activation procedure including contact details and forms for activation, in addition to equipment stockpile and aviation status reports can be found here.

Emergency Contact Numbers

Please note that:

Response services are guaranteed ONLY for Members. Non-members are not guaranteed a response and will be required to sign a Non-member contract. Services and rates differ. Duty managers can be contacted for exercises.

Oil Spill Response Limited Oil Spill Response Limited

Course details

  • OSRL
Learning Type Customised Training
Duration 2 Days
Price from £POA
Register Interest
Training Courses Customised Training

Crisis Management

  • OSRL

Master crisis management, and enhance resilience with this customised course. Explore industry best practices, gain critical skills, and align with global standards by joining us for a transformative journey in crisis management excellence.

  • OSRL is a Nautical Institute accredited training provider

This course, customised to your orgnisation's operations, will develop your teams' preparedness to deal with a crisis event and tangible skills to manage a crisis effectively and efficiently.

Join us on a transformative journey where you will not only master the fundamentals of crisis management but also gain the confidence to strengthen your organisation's resilience through the implementation of a powerful crisis management framework. 

In this course, you'll delve into the intricacies of incident and crisis management, unlocking the knowledge, tools, and techniques that empower you to anticipate and assess incidents precisely. Explore the critical activities, roles, and responsibilities for orchestrating effective incident and crisis management.

Our course is meticulously designed in alignment with industry best practices and shaped by the latest global insights, including standards like BS EN ISO 22301, which focuses on societal security and business continuity management. We draw inspiration from BS 11200:2014 Crisis Management Guidance and Good Practice and PD CEN/TS 17091:2018 Crisis Management Guidance for developing a strategic capability.

Elevate your expertise, shape your organisation's future, and embark on a journey that guarantees a profound impact on your career and the resilience of your business.

Is This Course Right For Me?

This course has been specifically crafted to empower individuals tasked with fortifying their organisation's resilience during times of crisis. If you find yourself in one of the following roles, this course is designed specifically with you in mind:

  • Emergency Response Managers and Supervisors
  • Business Continuity Specialists
  • Resilience Practitioners
  • Middle to Senior-Level Management

Join our comprehensive training and elevate your skills to new heights in the world of crisis management. Uncover the secrets to masterful crisis response and take your career to the next level with us.

What Will I Learn On This Course?

Discover the core essentials of crisis management, from procedural insight to the art of impactful communication, including leveraging the power of social media.

During this course, you'll gain profound insights and expertise in the following areas:

  • Master the principles, strategies, and cutting-edge incident response and crisis management techniques
  • Develop a deep understanding and acquire the skillset required to establish a robust structure and processes for effectively responding to and managing incidents and crises.

Embark on a transformative path toward becoming a crisis management expert. Join us now to elevate your knowledge and shape your future with confidence.

Course Programme

During this course, you will embark on obtaining a broad scope of knowledge in crisis management by covering the following topics:

  • Dive into the world of crisis management and acquire the essential skills and knowledge
  • Explore Incident Management Teams (IMT), what they are and how they function to tackle crises effectively
  • Learn the art of crisis leadership and the dynamics of building powerful crisis teams
  • Navigate through high-level crisis procedures led by senior management
  • Discover the intricacies of media engagement during crises
  • Harness the power of social media within Joint Information Centres
  • Explore the architecture and operation of crisis control centres and crisis rooms
  • Master the art of record-keeping for effective crisis management
  • Learn how to support individuals after traumatic incidents
  • Engage in a captivating tabletop exercise based on Tier III incidents, large industrial scenarios, and natural disasters.

Join us on this thrilling journey towards expertise in crisis management.


Course Reviews

Register your interest

We can offer bespoke training solutions for your needs.

Customised Training Courses

Unlock the full potential of your organisation with OSRL's tailored training solutions.

OSRL customised training