Oil Spill Response Limited ("We" or “OSRL”) are committed to protecting and respecting your privacy. The information we collect is used exclusively to facilitate services that we provide to you. We value your privacy and will take all necessary steps to protect it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Oil Spill Response Limited of Lower William Street, Southampton SO14 5QE, United Kingdom
Please contact our Legal Department email@example.com as our nominated representative for the purpose of the Act.
Save where you authorise us to do so we will not communicate with you. We are committed to your privacy and will not share your personal information.
Our company commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to each of our employees.
We do not knowingly solicit personal information from children or send them requests for personal information.
Our website or email correspondence may contain links to other sites. We do not share your personal information with those sites and we are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we are going to use your personal information differently from that stated at the time we collect it, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted nor will we use your personal information in a new manner.
How we collect personal information off-line
Personal information will only be collected by lawful and fair means, for one or more specified purposes, which are relevant to our operations. When personal information is collected directly from the individual to whom it relates the purpose of collection will be identified and it will only be collected with the person's consent.
INFORMATION WE MAY COLLECT FROM YOU
We collect personal data through a registration process and when you download documents from our website. When you register on the OSRL Group website, we collect your full name, company name, job title, address, email address, telephone number, nature of your enquiry and contact preferences.
We may collect and process the following data about you:
- Information you give us. You may give us information about you by filling in forms on our site www.oilspillresponse.com (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, search for a service, place an order on our site, participate in discussion boards or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, contact address, e-mail address and phone number.
- Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Cookies were originally designed to help a website distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie is a small string of text that a website can send to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your email address.
4.1 Definitions and Interpretation
In this Policy, unless the context otherwise requires, the following expressions have the following meanings:
means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site.
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and of EU Regulation 2016/679 General Data Protection Regulation (“GDPR”);
4.2 Information about Oil Spill Response Limited
4.2.1 Our Site is owned by Oil Spill Response Limited., a limited company registered in England and Wales under company number 1808594, whose registered address is Lower William Street, Southampton, SO14 5QE, and whose main trading address is the same.
4.2.2 Our Site is operated by The MTM Agency. whose main trading address is Saxon House, Saxon Wharf, Southampton SO14 5QF
4.2.3 Our Site is hosted by Microsoft Azure.
4.2.4 Data Protection Officer: Email address firstname.lastname@example.org
Postal address Lower William Street, Southampton, SO14 5QE
Phone 023 8033 1551
4.3.1 By using our Site, you may also receive certain third-party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than us. Third party Cookies are used on our Site to store surfing and personalisation preferences and tracking information. For more details, please refer to the table below. These Cookies are not integral to the functioning of our Site and your use and experience of our Site will not be impaired by refusing to consent to them.
4.3.2 All Cookies used by and on our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
(1) Strictly necessary Cookies:
A Cookie falls into this category if it is essential to the operation of our Site, supporting basic functions such as logging in.
(2) Analytics Cookies:
It is important for us to understand how you use our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping us to improve our Site and your experience of it.
(3) Functionality Cookies
Functionality Cookies enable s to provide additional functions to you on our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
(4) Marketing Cookies
These Third-party Cookies are not placed by us; instead, they are placed by third parties that provide services to us and/or to you. Third party Cookies may be used by third parties providing analytics services to us (these Cookies will work in the same way as analytics Cookies described above).
(6) Persistent Cookies:
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit our Site.
(7) Session Cookies:
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit our Site until you close your browser. Session Cookies are deleted when you close your browser.
4.3.3 Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary. These Cookies are shown in the table below (see Part 5, paragraph 5.1). Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed in Part 6 below, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
4.3.4 Cookies on our Site are not permanent and will expire as indicated in the tables below.
4.3.6 For more specific details of the Cookies that we use, please refer to the tables in Part 5 below.
4.4 What cookies does our Site use?
4.4.1 Necessary cookies are crucial for the basic functions of the website and the website will not work in its intended way without them. Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. These cookies do not store any personally identifiable data. This list will be constantly updated, therefore we recommend checking it from time to time.
|__lc_cid||LiveChat||Necessary for the functionality of the website's chat-box function.||2 years||HTTP|
|__lc_cst||LiveChat||Necessary for the functionality of the website's chat-box function.||2 years||HTTP|
|test_cookie||Used to check if the user's browser supports cookies.||1 day||HTTP|
|Helps prevent Cross-Site Request Forgery (CSRF) attacks.||Session||HTTP|
|usenewauthrollout||Microsoft||Name Provider Purpose Expiry Type encrypted cookie in order to allow the visitor to stay logged in on reentry, if the visitor has accepted the 'stay logged in'-button.||29 days||HTTP|
|rc::a||This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.||Persistent||HTML|
|rc::c||This cookie is used to distinguish between humans and bots.||Session||HTML|
|Al_buffer||Microsoft||Used in context with the "AI_sentBuffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.||Session||HTML|
|Al_sentbuffer||Microsoft||Used in context with the "AI_buffer" in order to limit the number of data-server-updates (Azure). This synergy also allows the website to detect any duplicate data-server-updates.||Session||HTML|
|ai_session||Microsoft||Preserves users states across page requests.||1 day||HTTP|
|AITR_InvalidBackendResponse||www.oilspillresponse.com||This cookie is used to detect errors on the website - this information is sent to the website's support staff in order to optimize the visitor's experience on the website.||Session||HTML|
|AITR_TransmissionFailed||www.oilspillresponse.com||This cookie is used to detect errors on the website - this information is sent to the website's support staff in order to optimize the visitor's experience on the website.||Session||HTML|
|ASP.NET_SessionId||www.oilspillresponse.com||Preserves the visitor's session state across page requests.||Session||HTTP|
|CookieConsent||Cookiebot||Stores the user's cookie consent state for the current domain||One year||HTTP|
|wow.schedule||t.wowanalytics.co.uk||This cookie is used in context with load balancing - This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or disk drivers.||1 day||HTTP|
|CONSENT||YouTube||Used to detect if the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for GDPR-compliance of the website.||5950 days||HTTP|
4.4.2 Preferences cookies allow the website to remember choices you make to give you better functionality and personal features. They enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
The following preferences cookies may be placed on your computer or device subject to your consent
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
|__oauth_redirect_detector||LiveChat||Allows the website to recoqnise the visitor, in order to optimize the chat-box functionality.||1 day||HTTP|
|Remembers the user's selected language version of a website||Session||HTTP|
|FormsWebSessionId||Microsoft||The cookie is used if the visitor has filled in personal information on a formula. This information will be filled in automatically on other formulas. This process is used to optimize visitor experience.||29 days||HTTP|
|@@lc_auth_token:#||LiveChat||Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.||Persistent||HTML|
|player||Vimeo||Saves the user's preferences when playing embedded videos from Vimeo.||1 year||HTTP|
|sync_active||Vimeo||Contains data on visitor's video-content preferences - This allows the website to remember parameters such as preferred volume or video quality. The service is provided by Vimeo.com.||Persistent||HTML|
4.4.3 Statistics cookies help us to improve the performance of the OSRL website. They are used to understand how visitors interact with the website.
These cookies are used to collect non-personal information. The cookies collect information in an anonymous form, including the number of visitors to the Website, where visitors of the Website have come from, and the pages they visited within the Website.
4.4.4 Our Site uses statistics services provided by Google Analytics, Spotler and Hotjar. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the services offered through it.
4.4.5 The statistics services used by our Site uses analytics cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you.
The following statistics cookies may be placed on your computer or device subject to your consent
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
|aka_debug||Akamai||Used by Vimeo to track usage of their embedded video player||Session||HTTP|
|AnalyticsSyncHistory||Used in connection with data-synchronization with third-party analysis service.||29 days||HTTP|
|.EPiForm_BID||www.oilspillresponse.com||This cookie is used to distinguish the browser that the visitor is using. The server automatically assigns an ID string to that browser, so that the website can identify the visitor again when reentering the website.||3 months||HTTP|
|e.gif||Albacross||Used to distinguish between different users coming from the same IP-address.||Session||Pixel|
|History.store||Esri||Contains an visitor ID - This is used to track visitors' navigation and interaction on the website for internal website-optimization.||Session||HTML|
|DcLcid||Microsoft||Used to implement Microsoft-forms on the website.||3 months||HTTP|
|.EPiForm_VisitorIdentifier||www.oilspillresponse.com||This cookie is used to identify the visitor when reentering the website, by using the ID string contained in the .EPiForm_BID cookie.||3 months||HTTP|
|_ga||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||2 years||HTTP|
|_gat||Used by Google Analytics to throttle request rate||1 day||HTTP|
|_gid||Registers a unique ID that is used to generate statistical data on how the visitor uses the website.||1 day||HTTP|
|_hjAbsoluteSessionInProgress||Hotjar||This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.||1 day||HTTP|
|_hjFirstSeen||Hotjar||This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.||1 day||HTTP|
|_hjid||Hotjar||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||1 year||HTML|
|_hjIncludedInPageviewSample||Hotjar||Used to detect whether the user navigation and interactions are included in the website’s data analytics.||1 day||HTTP|
|_hjIncludedInSessionSample||Hotjar||Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization.||1 day||HTTP|
|_hjRecordingLastActivity||Hotjar||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||Session||HTML|
|_hjTLDTest||Hotjar||Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.||Session||HTTP|
|ai_user||Microsoft||Used by Microsoft Application Insights software to collect statistical usage and telemetry information. The cookie stores a unique identifier to recognize users on returning visits over time.||1 year||HTTP|
|hjViewportId||Hotjar||Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.||Session||HTML|
|wow.anonymousId||t.wowanalytics.co.uk||Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.||2 years||HTTP|
|wow.session||t.wowanalytics.co.uk||Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator||1 day||HTTP|
|_livechat_has_visited||LiveChat||Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website.||Persistent||HTML|
|vuid||Vimeo||Collects data on the user's visits to the website, such as which pages have been read.||2 years||HTTP|
4.4.6 Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. Marketing cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
The following marketing cookies may be placed on your computer or device subject to your consent.
|MUID [x2]||Microsoft||Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains||1 year||HTTP|
|SRM_B||Microsoft||Tracks the user’s interaction with the website’s search-bar-function. This data can be used to present the user with relevant products or services.||1 year||HTTP|
|ANONCHK||Microsoft||Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites.||1 day||HTTP|
|SM||Microsoft||Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads.||Session||HTTP|
|IDE||Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.||1 year||HTTP|
|pagead/landing [x2]||Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.||Session||Pixel|
|MSFPC||Microsoft||Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.||1 year||HTTP|
|bcookie||Used by the social networking service, LinkedIn, for tracking the use of embedded services.||2 years||HTTP|
|bscookie||Used by the social networking service, LinkedIn, for tracking the use of embedded services.||2 years||HTTP|
|lidc||Used by the social networking service, LinkedIn, for tracking the use of embedded services.||1 day||HTTP|
|UserMatchHistory||Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.||29 days||HTTP|
|_hjRecordingEnabled||Hotjar||This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.||Session||HTML|
|nQ_cookieId||Albacross||Sets a unique ID for a specific visitor. This ID can be used to recognize the visitor upon re-entry and implement any preference choices made. The cookie also allows the website to track the visitor on multiple websites for marketing purposes.||1 year||HTTP|
|MC1||Microsoft||Used by Microsoft to keep statistics on what pages the user has visited and how often an ad click leads to a purchase or other actions on the advertiser's website.||1 year||HTTP|
|MS0||Microsoft||Used by Microsoft to keep statistics on what pages the user has visited and how often an ad click leads to a purchase or other actions on the advertiser's website.||1 day||HTTP|
|_gcl_au||Google Tag Manager||Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.||3 months||HTTP|
|nQ_userVisitId||Albacross||Sets a unique ID for a specific visitor. This ID can be used to recognize the visitor upon re-entry and implement any preference choices made. The cookie also allows the website to track the visitor on multiple websites for marketing purposes.||1 day||HTTP|
|wow.utmvalues||t.wowanalytics.co.uk||Used to measure the efficiency of the website’s advertisement efforts, by collecting data on the conversion rate of the website’s ads across multiple websites.||1 day||HTTP|
|oktgid||Oktopost||Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.||1 day||HTTP|
|oktsid||Oktopost||Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website.||Session||HTTP|
|WIDGET::local::assignments||SoundCloud||Used by audio-platform SoundCloud to implement, measure and improve their embedded content/service on the website - The collection of data also includes visitors’ interaction with embedded content/service. This can be used for statistics or marketing purposes.||Persistent||HTML|
|WIDGET::local::broadcast||SoundCloud||Used by audio-platform SoundCloud to implement, measure and improve their embedded content/service on the website - The collection of data also includes visitors’ interaction with embedded content/service. This can be used for statistics or marketing purposes.||Persistent||HTML|
|VISITOR_INFO1_LIVE||YouTube||Tries to estimate the users' bandwidth on pages with integrated YouTube videos.||179 days||HTTP|
|YSC||YouTube||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Session||HTTP|
|yt.innertube::nextId||YouTube||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Persistent||HTML|
|yt.innertube::requests||YouTube||Registers a unique ID to keep statistics of what videos from YouTube the user has seen.||Persistent||HTML|
|ytidb::LAST_RESULT_ENTRY_KEY||YouTube||Stores the user's video player preferences using embedded YouTube video.||Persistent||HTML|
|yt-remote-cast-available||YouTube||Stores the user's video player preferences using embedded YouTube video.||Session||HTML|
|yt-remote-cast-installed||YouTube||Stores the user's video player preferences using embedded YouTube video.||Session||HTML|
|yt-remote-connected-devices||YouTube||Stores the user's video player preferences using embedded YouTube video.||Persistent||HTML|
|yt-remote-device-id||YouTube||Stores the user's video player preferences using embedded YouTube video.||Persistent||HTML|
|yt-remote-fast-check-period||YouTube||Stores the user's video player preferences using embedded YouTube video.||Session||HTML|
|yt-remote-session-app||YouTube||Stores the user's video player preferences using embedded YouTube video.||Session||HTML|
|yt-remote-session-name||YouTube||Stores the user's video player preferences using embedded YouTube video.||Session||HTML|
4.4.7 The following unclassified cookies are cookies we are in the process of classifying, together with the providers of individual cookies.
4.5 Consent and control
4.5.1 Before Cookies are placed on your computer or device, you will be shown a pop-up prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of our Site may not function fully or as intended. You will be given the opportunity to allow or deny different categories of Cookie that we use. You can return to your Cookie preferences to review and/or change them at any time by clicking here.
4.5.2 In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
4.5.3 You can choose to delete Cookies on your computer or device at any time, however, you may lose information that enables you to access our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
4.5.4 It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
4.5.5 The links below provide instructions on how to control Cookies in all mainstream browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB.
Microsoft Internet Explorer: https://support.microsoft.com/en-us/kb/278835.
Microsoft Edge: https://support.microsoft.com/en-gb/help/4027947/microsoft-edge-delete-cookies.
Safari (macOS): https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB.
Safari (iOS): https://support.apple.com/en-gb/guide/safari/sfri11471/mac.
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferences.
4.5.6 To find information relating to other browsers, visit the browser developer's website.
4.5.7 To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
4.5.8 To find out more about Cookies, including how to see what Cookies have been set, visit www.allaboutCookies.org.
4.7 Further information
Oil Spill Response Limited
Lower William Street
4.7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
Website terms and conditions