Activate Us

Our activation procedure including contact details and forms for activation, in addition to equipment stockpile and aviation status reports can be found here.

Emergency Contact Numbers

Please note that:

Response services are guaranteed ONLY for Members. Non-members are not guaranteed a response and will be required to sign a Non-member contract. Services and rates differ. Duty managers can be contacted for exercises.

Oil Spill Response Limited Oil Spill Response Limited
SWIS Appreciation Site

Notification and Callout

This page summarises the steps required to notify and call out OSRL in case of an incident.

1. Member calls OSRL

Any component of the Subsea Well Intervention Services equipment must be mobilised via the Southampton (UK), Singapore or Fort Lauderdale (US) branches:

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 All three locations are manned 24 hours/day in order to ensure your call is dealt with directly. During out of hours, the operator will contact a Duty Manager.

The OSRL Duty Manager:

  • Will call back within 10 minutes (24 hours/day)
  • Has extensive response experience
  • Has access to a wide range of planning and predictive tools
  • Will liaise with the SWIS Subsea Chief who will be the primary point of contact for the Incident Owner

2. OSRL verifies subscription
The OSRL Duty Manager will first need to verify that:

  • Your organisation has subscribed to the Subsea Well Intervention Services
  • The location for which you need assistance is included in the terms of your membership

3. Member confirms spill scenario and equipment required
The initial discussion between the Duty Manager and Incident Owner will include:

  • Scenario of spill
  • Assets required
  • Location assets to be mobilised from
  • Transportation mode (air/sea/land)
  • Special logistics/permits required for the country of disembarkation
  • Additional oil spill response equipment required.

4. Member completes paperwork
You will need to complete the following paperwork. Signatures are required, so paper copies are used. Please go to EDMS for current versions.

  • Notification Form
  • Mobilisation Form
  • Subsea Well Response Equipment Selection and Configuration Form (Containment)
  • SWIS Deployment Indemnity.

5. OSRL discusses third party support
OSRL engages the relevant third party at the relevant location for mobilisation activities.
If the Incident Owner wishes to engage a third party in country for equipment deployment they must contact them directly and arrange a separate agreement.
This should be done well in advance of an incident.

6. Member supplies import procedures
The Incident Owner clarifies if there are any special permits/import procedures required for the country of disembarkation and provides the necessary documentation.

7. OSRL confirms authorisation signatures
The OSRL Duty Manager confirms authorisation signatures. No member action is required.

8. OSRL ensures communications flow is followed: