- Group Tasks30%
- Table-Top Exercises20%
The course explores the concepts and principles of incident and crisis management; showing some of the tools and techniques that can be applied in anticipating and assessing incidents. It also focuses on the key activities, roles and responsibilities required for effective incident and crisis management.
This course is based on the good practice guidelines and reflects the current global thinking from the NFPA 1600 Business Continuity, BS EN ISO 22301:2014, and BS 11200:2014.
This course is ideal for those required to be a part of the crisis management team during an incident, highlighting the fundamental aspects of crisis management and the roles and responsibilities covered within.
This course looks at the fundamentals needed to implement and be a part of a crisis management team; from procedures and processes to the importance of timely and effective communications, including the use of social media.
This course will give you the knowledge and understanding in the following areas: